Import will cope with many file arrangements on the USB device - though the USB device should be formatted FAT16 or FAT32 (not NTFS). If you get a prompt on Windows select "Continue without scanning". You can look at the files in the B2 backup on a PC or Mac.Sometimes it can help to turn the B2 off before attaching the USB device.It might help to plug the USB hard disk into USB A (it has slightly more power) or try using a powered USB Hub between the USB hard disk and the B2 (the hub powers the hard disk). Some USB hard disks can consume too much power for the B2.Most of the functions above also work if the USB device is plugged into USB A.Note FAT32 has a limit of 2Tb so if you format a larger drive only the first 2TB will be useable.Once it has formatted you can use the device to make a backup.This can take a minute or two depending on the size of your USB device. You can format to FAT32 using Settings->Maintenance->Format USB C.If you plug a USB device with the wrong format the B2 will display "USB C: Mount failed - expects FAT format" on the status line.Some USB devices use different "formats" that B2 cannot use.Formatting erases all the information on a usb memory device so only do this if you are sure there is nothing that you need.You can delete a backup using Settings > Maintenance > Delete Backup.Then once in a while - after you have completed a batch of loading and organising your music - delete the backup - and create a fresh backup. We recommend that you backup routinely - even though the backup may contain duplicates - its better to have two copies than none.If you do a lot of renaming then its easy to end up with duplicates on the backup disk.So the B2 will copy them - even if the albums are already on the backup. If you rename an artist then the B2 will think that this is a new artist and all the albums and tracks by that artist are new.Incremental backup works by comparing the names of files and folders.Your USB memory device should be large enough to hold the Used figure.Settings > Maintenance > Free Space Scans the disk and updates this figure - but it can take several minutes if you have a large music collection - but then the info will be up to date.But this figure is not always up to date!.The same information is also available on the web UI if you press the cog icon.You can find how much space has been used on the B2 internal disk by pressing the info button on the remote control.On BB1 you can use Browse USB on the front panel to do the same. Navigate to a folder or file then click on the import icon on the right. You can import individual tracks or albums by using the Web UI USB Tab. Import music with the Web UI or Browse USB Then Playlist Menu > Export Playlist will export the music to the USB device in USB C
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